Synergisation Legal
Legal information and resources for Synergisation services.
This Legal Policy outlines the key principles, responsibilities, and obligations that guide Synergisation Pty Limited. It is designed to provide clarity about how we operate, how we protect your rights, and what you can expect when engaging with our services.
Compliance and Ethics
Synergisation is committed to conducting all business activities with honesty, fairness, and integrity. We comply with all relevant Australian laws, including the Competition and Consumer Act 2010, the Privacy Act 1988, and applicable state and territory legislation.
We avoid conflicts of interest, maintain transparent communication, and ensure that all interactions with clients, partners, and stakeholders meet our ethical standards. When issues arise, we respond promptly and responsibly.
Service and Refunds
Our services are delivered with care and skill and in line with Australian Consumer Law. If a service is not provided as agreed, you may request a resolution within the applicable timeframe. Details of our approach to refunds, adjustments, and service guarantees are outlined in our Service and Refund Policy.
Internet and Technology Services
Synergisation provides digital and technology related services, including website design, content creation, social media support, and consulting. We aim to deliver secure, reliable, and high quality outcomes.
While we take care with all web based work, we cannot guarantee uninterrupted access, complete error free operation, or immunity from external risks such as cyber attacks. You are responsible for maintaining secure passwords, suitable hosting arrangements, and any third party accounts used in connection with our services.
We do not accept liability for loss arising from internet outages, platform changes, third party service failures, or actions outside our control.
Privacy Policy
We respect your privacy and protect your personal information in line with the Privacy Act 1988 and the Australian Privacy Principles. Our full Privacy Policy explains how we collect, store, use, and disclose information and how you can access or correct your data.
By using our website or engaging our services, you agree to the collection and use of information as described in our Privacy Policy.
Website Terms of Use
Your use of the Synergisation website is subject to our Terms of Use. By accessing or browsing our website, you agree not to misuse the site, interfere with its functionality, violate security measures, or engage in any behaviour that disrupts service for others.
All website content is provided for general information only. We do our best to keep it current and accurate, but we do not guarantee completeness or suitability for every purpose.
Unauthorised scraping, copying, or automated extraction of content is not permitted.
Intellectual Property (IP)
All content created by Synergisation is protected by Australian copyright law unless expressly stated otherwise. This includes website content, design assets, documents, training materials, strategies, frameworks, branding, and related materials.
Unless agreed in writing, Synergisation retains ownership of all intellectual property created during the delivery of services. We may grant usage rights or licences to clients for their specific business needs.
Clients must not copy, reproduce, distribute, or repurpose Synergisation materials without written permission.
Further Information and Resources
Additional information, policies, and documents may be provided throughout our website and our client onboarding materials. These resources are designed to help you understand how we operate, what we offer, and how to work with us effectively.
When in doubt, please reach out. We are always happy to clarify any part of our services, policies, or legal framework.
Customer Support
If you have any questions about this Legal Policy or need guidance relating to your rights or obligations, please contact us at:
Synergisation Pty Limited
PO Box 1075, Banora Point
NSW 2486 Australia
Email: legal@synergisation.com
We aim to respond promptly and helpfully to all enquiries.